Customer support phone menu for Commercial Transport and Business Aviation customers

Use the guide below to help expedite your call to customer support at 319-295-5000.

  • Please Listen Carefully as our menu options have changed.
  • Press 4 to Order Parts, Publications, Software, or CASP.
    • To Purchase Commercial Products, press 1
    •  To Rent or Exchange Commercial Products or CASP, press 2
    • To Purchase Publications, press 3
    •  To Purchase Government Products, press 4
    • To Purchase Software, Press 5
  • Press 3 for Subscription Services such as Databases, Airshow, TV and AIM Portal
  • Press 2 for Website Connectivity Issues or Username & Password Support
  • Press 1 for Technical Support
    •  For Commercial or Business Aircraft Technical Support including Dealer or Warranty Administration, press 1
    •  For Flight Database Technical Support including database content, missing procedures or web download support, press 2
    • For Government Systems Products, press 3
  • To Repeat the menu press 7, to go back to the previous menu press 9