Flight Deck Content

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Notice regarding GPS-4000S

If your aircraft is equipped with GPS-4000S CPN 822-2189-100 on either Collins Pro Line 21 or Pro Line Fusion, you will experience loss of your Global Positioning System (GPS) starting the week of June 11, 2023.

Important upgrade details

  1. Schedule now to have this important GPS software/hardware upgrade installation completed by May 12, 2023, at no additional cost to you at your preferred Collins Service Center.
  2. Collins Aerospace mandates pursuing an upgrade to the 822-2189-101 GPS hardware which provides the necessary software to comply with FAA airworthiness directive 2021-08-07 and avoid loss of GPS.
  3. Any questions or to place an order, please call Collins Customer Support at 319-295-5000, option 1 for technical support or Option 4 to place an order for your upgraded 822-2189-101 unit.

FMS database request

Request an FMS database subscription >

Drivers

To request access to download the EFB drivers for the Airbus A320/A350 aircraft, send an email to software@rockwellcollins.com. In the email, please include your email address, company name, aircraft type and serial number. You will receive a document with download instructions and the username and password for your account.

Navigation database notifications

Available as a download from our worldwide FMS database services site, the updates are conveniently available prior to effective date, allowing you flexibility for data loading.

Notice

Navigation databases are compiled from official State sources by Jeppesen and Lufthansa Systems and supplied to Collins Flight Database Services Team for the purpose of packaging a database compatible with Collins Avionics. The navigation database is comprised of many general aviation procedures as well as many restricted or special procedures that require specific training and/or authorization to utilize. The end-user is reminded that according to RTCA/DO-200A dated September 28, 1998, section 1.4; “The ultimate responsibility of ensuring that data meets the quality for its intended application rests with the end-user of that data.”

Each cycle, every effort is made to ensure the data passed on to our customers is of the highest quality, containing the most up to date, complete and reliable information available. However, it is the end-user’s responsibility to; pre-flight their navigation database, reference appropriate NOTAMS and Flight Alerts including those from Jeppesen, Lufthansa, the FAA, Collins and other state aviation authorities and any other applicable publications pertaining to the users flight operations from the appropriate websites or publications.

The end user has the ultimate responsibility to ensure data requirements are met and to verify the navigation data loaded in their FMS is current and valid for the intended operation. If an error, omission or inconsistency is discovered, the end user should notify Collins so that the issue can be investigated and/or forwarded to the appropriate navigation data supplier. The correction of data content issues cannot typically be resolved until the following AIRAC cycle.

Jeppesen flight alerts

Lufthansa Systems flight alerts

Collins Aerospace flight alerts

The information contained herein is subject to the Export Administration Regulations ("EAR"), 15 C.F.R. Parts 730-774. Diversion contrary to U.S. law is prohibited.

< Database & Software Updates

Customer support

When calling our support line, use this phone menu to help expedite your call.

Log in using the Download Database link


Download Database
Account required.
Password reset needed every 90 days.

Database and IFIS Subscription Questions
Phone: 319-295-5000
Fax: 319-295-8757
collinsfmssubscriptions@collins.com

Database Technical Support
Phone: 319-295-5000
collinsdatabasetech@rockwellcollins.com

Maintenance Diagnostic Computer (MDC)

Download Maintenance Diagnostic Computer (MDC) tables and checklists, as well as updates regarding the product. Account required

LPV Solutions

More than 3,000 precision approaches get you closer to your destination; saving fuel, saving time.

For more information, see Satellite Navigation - GPS/WAAS Approaches on the FAA website

Resources

2022 Database Effectivity Schedule

2023 Database Effectivity Schedule

FAQ

Links to database alerts and subscription forms have moved to the left navigation menu under Flight Deck Content.