Customer Support Leadership

We deliver the exceptional responsiveness you need for your business aircraft or commercial fleet. Our Customer Support Engineers, global network of authorized service facilities and back-office experts are dedicated to providing you with the support to keep your aircraft flying 24/7/365.

Service First Customer Support Center provides technical assistance for Business Aviation, Commercial Transport avionics, cabin, or electro-mechanical support.

Customer Support
Laurie Carlton Senior Director, Customer Support tel.: +1-319-295-1504 Laurie.Carlton@collins.com		Abner Yemaneab Director, Commercial Avionics Support tel.: +1-952-892-4845 Abner.Yemaneab@collins.com		Monica Dunbar Director, Business and Regional Avionics Support tel.: +1-319-295-3104 Monica.Dunbar@collins.com
Neil Murrin Director, Customer Support Operations tel.: +1-319-295-5625 Neil.Murrin@collins.com
Avionics Sales
Marc Ayala Senior Director, Military Avionics & Helicopters tel.: +1-407-482-4635 Marc.Ayala@collins.com		Jennifer Waterman Senior Director, Commercial Avionics Sales tel.: +1-319-295-5822 Jennifer.Waterman@collins.com		Nicole White Senior Director, Business And Regional Avionics Sales tel.: +1-319-295-2538 Nicole.White@collins.com
Didier Perrin Senior Director, Commercial Sales - EuMEA tel.: +33 561717828 didier.perrin@collins.com		Helen Wen Senior Director, Commercial Sales - Asia Pacific tel.: +8661136799 Hailin.Wen@collins.com